Frequently Asked Questions (FAQ)

Welcome to our FAQ page! Here, you'll find answers to some of the most common questions about using our online marketplace and free classifieds website. If you don’t find the information you’re looking for, feel free to contact our support team.

Jekoba Technology Limited is an online marketplace and free classifieds website where users can buy, sell, and trade items across various categories such as electronics, furniture, real estate, jobs, and services. It's a platform that connects individuals and businesses in your community and beyond.

Creating an account is quick and easy! Simply click on the "Sign Up" button at the top right of the homepage, enter your details, and follow the instructions. Once your account is created, you can start posting ads, communicating with buyers or sellers, and exploring listings.

Yes! Posting ads, browsing listings, and communicating with other users are completely free. There are optional paid features for enhanced visibility or premium ads, but the basic functionality is free for everyone.

To post an ad, log into your account, click on the "Post an Ad" button, and follow the simple steps:

  • Select a category for your item (e.g., electronics, furniture, jobs).
  • Write a detailed description of the item or service you're offering.
  • Upload clear images (optional but recommended).

Set your price (if applicable) and contact information. Once you're happy with the ad, click "Submit" to post it live!

To edit or delete your ad, log in to your account, go to your profile, and navigate to "My Ads." Here, you'll find options to edit or delete each of your listings.

You can contact a seller or buyer directly through the messaging system available on each ad listing. When you view an ad, you’ll see a "Contact Seller" button. Simply click it to send a message with your inquiry. You may also find the seller's contact information in the listing description.

Payment methods vary depending on the item or service you're purchasing. For many ads, the buyer and seller will arrange payment directly, whether through cash, bank transfer, or another method. For items with integrated payment features, we provide secure payment options through third-party services. Be sure to review the payment details on the individual listing page.

Yes! You can post job openings for free on Jekoba Technology Limited. Simply choose the "Jobs" category when posting your ad, and include all relevant details about the position, required skills, and contact information. You can also choose to upgrade to a premium job listing for better visibility.

For your safety, we recommend:

  • Meeting in public places when completing transactions.
  • Verifying the condition of items before committing to a purchase.
  • Avoiding sharing personal details beyond what’s necessary for the transaction.

Using secure payment methods where possible.

If you have an issue with a transaction, such as a misunderstanding or dispute with a buyer or seller, try to resolve the matter directly through communication. If the issue persists, you can contact our customer support team, and we’ll assist in finding a resolution.

Yes! You can update your username or email address by going to your account settings. From there, you'll find options to make changes. If you need help, our support team is also happy to assist.

To upgrade your listing, log into your account and go to "My Ads." Here, you’ll see options to enhance your ad with features such as "Featured Ads" or "Top Listings," which will help increase visibility for your items.

We take your privacy seriously. Your personal information is stored securely and will not be shared with third parties without your consent. We follow industry best practices to ensure your data is protected.

If you wish to delete your account, please contact our support team. We will guide you through the process and ensure your information is removed from our platform as requested.

You can reach our customer support team via email at support@jekoba.com, or by using the "Contact Us" section located at the bottom of our website. We aim to respond to all inquiries as quickly as possible.