Jekoba Ads FAQs - Frequently Asked Questions

When you place a Jekoba ad you will be required to set up a simple account to update, renew and find expired ads easily. This provides you with the ability to:

  • Know the history of the ads you have placed.
  • Have ads appear in multiple areas without re-entering the information.
  • Choose from more geographical zones
  • Upload images quickly and easily.
  • Gain better SEO for your ad

If you have never placed an ad with us before, Click on the Place my Ad button in the Jekoba section and follow the instructions.  After you place your first listing, you will then have an account so you can come back and manage your ads anytime.  Your ad will immediately be posted. Be sure to activate your account when you receive the confirmation email after your ad is placed.  If you didn't receive your activation link within 15 minutes,  please check your junk mail folder or contact us at 0800phone or email us at support@jekobacom

At the top right-hand corner of every page, you will see Sign-In. (If it shows your name you are already logged in).  Please click on that button.

If it says 'Sign In' enter your user name or email address and password. You will be taken to the 'Your Account' area where you can edit your billing and contact information.  Then you will have access to Your Orders so you can review the listings you have placed in the past.

You may have an account with us before but fogot. We may have your email address already on file.  Please take a moment and click on the “Lost your password link?” Follow the steps to reset it and then log on to place your Jekoba ad.

If the system does not recognize your email then please proceed with your ad and an account will be set up for you.

An account is a good thing! By placing your ads while being logged in you get the benefit of being able to manage all the ads you place in one convenient place, the 'Your Account' link, once logged on, (located at the top right-hand corner of the page) will list your current and expired ads.  You can edit, delete or renew from this area.

Please click on a Jekoba on the top menu of any page and you should still be able to see your ad under the listings.  Your ad is posted immediately upon your successful submittal. If you do not see your ad contact us at 08000phone or email us at support@jekob.com.   If you want to see your ads under your account, please log in to your account and click on 'Your Orders.' 

You may have previously placed a Jekoba Ad in our system. That creates an automatic account for you with the email address you entered at the time. You need to login to the system to continue.  This means you will have to go to Sign-In and enter your username or email address and password.

Chances are if you didn’t remember you had an account you may not have set up a password.  You would have done that by clicking on the password confirmation we sent to you.  You will need to request a Password Reset or click on a “Lost your password?” link.

99.9% of the time it’s because the billing address doesn’t match the address you entered when you placed the ad. (Different business address?) In the credit card section put the address that your credit card statement goes to and it should process correctly. Remember, the address you enter never shows up in the ad so if you have your credit card billing address it will not be visible to the reader.

If you requested a ‘Change of Password” link and did not get it within 15 minutes check your Junk Mail folder.  If it is not there contact us at info@rooferscoffeeshop.com or 714-203-1417 and we will reset it for you.

The easiest way would be to go to the classifieds page and click on the orange “my listings” button. You can then click the pencil icon next to your ad to edit it.  You can also get to this same page by clicking Your Account -> Your Content, then sorting by classified listings.

Click on Your Account -> Your Orders then go to the bottom of the page.  Under Order Products, you can edit or renew your ad.

If you have an account set up to place classified listings you will use the same account to participate in the Forum and vice-versa. If you choose to be a R-Club member it will also be the same account.